Shining a Spotlight on Those Who Exemplify Our Mission.

Kelly worked diligently to secure housing for multiple people on her caseload. She utilized online housing resources and contacted local landlords to explore available options. Through her efforts, Kelly found a three-bedroom home that meets the needs of three individuals served by the Fairfield County Board of DD. Kelly established and maintained a positive relationship with the local landlord, promptly responding to questions and providing the necessary information to help secure the home. This home is centrally located and provides all three gentlemen with more opportunities to participate in community activities and visit with their family. Great work, Kelly!

As a new ISC, I had never completed a Nursing Task Inventory (NTI) form before. I recently took over supporting an individual whose ISP needed to be completed on very short notice, and I was unaware that an NTI form was also required. I reached out to Julie for help at the last minute, and without hesitation, she stopped what she was doing and spent over an hour sitting with the nurse and going through the NTI. I truly could not have completed this without Julie's help, patience, and expertise. Not only did she take the time to support me as a new ISC, but her knowledge and professionalism helped reassure the family that they would continue receiving the same level of support and care they had come to trust. I am incredibly grateful for her willingness to step in and help when I needed it most! Thank you, Julie!!!

JP consistently demonstrates excellent service and a commitment to building a brand of excellence in everything he does. Recently, he collaborated with a new provider in Fairfield County to strengthen their understanding of DODD rules and waiver services, ensuring they are equipped to meet better the needs of the individuals we serve. Through his guidance and support, the provider was able to adjust their certification to meet the needs of the individuals on JP’s caseload while also expanding their capacity to serve many others in the community. JP’s dedication to collaboration, provider development, and improving service opportunities exemplifies excellence and makes a meaningful, lasting impact on the individuals and families we support.